When, 20 years ago, an organization wanted to create a transactional document they needed developers to create a program or a script that determined how the document would look, and where dynamic data had to appear. Over the past years our industry has enabled organizations to use a graphical design environment to graphically compose documents, and today we’re used to that.

Last week was very interesting at the Xplor 2013 conference in Tampa, Florida. Xplor calls itself the "Electronic Document … Association", so the most vendors in document industry were there. Many spoke about multichannel, just addressing ways to electronically deliver the same documents that otherwise would be printed. My session was about The Impact of Mobile Devices on your Communications Strategy.

The importance of tablets and smartphones as a consumer entertainment device is increasing at an incredible speed (as proven in nearly every study, infographic or article on the subject). Thanks to this success, tablets established a strong foothold in a corporate context sooner than expected.